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What is CLIENTRAX?

Clientrax is a cloud-based customer relationship management (CRM) solution designed to help businesses in the veterinary industry manage and optimize their client relationships. It offers a range of features, including a contact list management, activity tracking, task scheduling, document storage, data analysis, reporting and automation tools. Its automated process allows users to streamline communications with clients while providing a comprehensive overview of the customer’s engagement with the business.

 

Core features of CLIENTRAX

Clientrax allows customers to store all of their customer data in a centralized database, giving them the ability to easily add new clients, view client information and generate customized reports.

With this solution, businesses can effortlessly send automated emails and bulk texts to clients based on their preferences without having to manually input any information.

Clientrax integrates tightly with calendar software such as Google Calendar, Outlook, or iCal so businesses are able to manage customer appointments from one universal control panel. They’re also able to set up online bookings for clients as well as receive customer reminders for upcoming appointments.

Businesses have the option of setting up online payment options for customers via credit cards for ease of use during the transaction process.

The advanced reporting capabilities within Clientrax allow users to generate accurate records and insights about customer behaviour which helps with cost-saving processes and improved business decision-making.

Customization options make it convenient for companies to choose what other features they’d like included with their version of the software such as additional modules or integrated third-party solutions that work hand-in-hand with its core features.

How Can First Unity Limited Help Your Business With ClienTrax Support?​

At First Unity Limited, we understand the importance of having efficient and reliable practice management software for your veterinary clinic or hospital. That’s why we offer ClienTrax Support, a comprehensive IT Support service tailored to the needs of veterinary clinics and hospitals that use Clientrax software in Hong Kong. With ClienTrax Support, we can help your business in the following ways:

Our IT professionals can install and configure Clientrax software on your IT systems, ensuring that it is set up correctly and optimized for your unique needs and goals.

We offer 24/7 IT Support services to ensure that your Clientrax software is always up and running, and any issues are resolved quickly and efficiently.

We understand the importance of keeping sensitive patient data and medical records secure and compliant with industry regulations. That’s why we offer advanced security and compliance solutions such as data encryption, firewalls, user access controls, and regular security audits to ensure the safety and integrity of your IT systems.

We understand the importance of staying up-to-date with the latest technologies and trends in veterinary care. That’s why we offer ongoing training and support to help your staff adopt and integrate new technologies and software solutions that can improve your quality of care and efficiency.

If you need reliable and comprehensive IT Support services for your veterinary clinic or hospital in Hong Kong that uses Clientrax software, contact First Unity Limited today and see how we can help you with ClienTrax Support.

Pricing Plan

Standard Tier

$8000

per Month
  • Vet Clinic’s CRM User Support/ SMB’s ERP User support
  • User Training

 

 

 

Professional Tier

$11000

per Month
  • Vet Clinic’s CRM User Support/ SMB’s ERP User support
  • User Training
  • Monthly Software Usage Report
Enterprise Tier

$15000

per Month
  • Vet Clinic’s CRM User Support/ SMB’s ERP User support
  • User Training
  • Monthly Software Usage Report
  • Priority Support
  • Dedicated Account Manager

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