- Rhona Goskirk
- January 2025
- Technology Update
The Rise of Generative AI: Beyond the Hype
The term “generative AI” is everywhere, from news headlines to social media feeds. But what exactly is it, and why is everyone talking about it? In simple terms, generative AI refers to a type of artificial intelligence that can create new content, from text and images to music and code. Unlike traditional AI that analyzes […]
- Rhona Goskirk
- June 2024
- Cyber Security
Microsoft Grapples with Widespread Windows Server Update Issues Causing Crashes and Reboots
In another blow to the already troubled Windows Server update cycle, Microsoft has now acknowledged that last month’s security patches are also causing significant issues for domain controllers. According to the tech giant, the April 2024 Windows Server updates can lead to crashes of the critical Local Security Authority Subsystem Service (LSASS) process, resulting in […]
- Dr. Ken
- June 2024
- Dr. Ken's Tech Course
Troubleshooting Remote Desktop Black Screen Issues on Windows 10
Introduction: The Remote Desktop feature in Windows 10 allows users to connect to their computers remotely, providing convenience and flexibility. However, some users have encountered a frustrating issue where they are faced with a black screen when attempting to use Remote Desktop after updating to the Windows 10 May update. In this blog, we will […]
- Steve Parker
- June 2024
- Technology Update
Microsoft 365 Roadmap Regularly: New Copilot capabilities are coming to Word, Excel, and more!
Introduction: Microsoft 365 continues to innovate and enhance its suite of productivity tools, and this week’s roadmap update brings exciting news for users. The Copilot AI feature is set to receive significant improvements, empowering users to accomplish tasks more efficiently in popular applications like Word, Excel, and more. In this blog post, we will explore […]
- Randy Yip
- June 2024
- Business Case Study
Lenovo PC/Laptop Flaws: Understanding the Risks and Mitigation Strategies
Introduction: Lenovo, one of the leading PC and laptop manufacturers, recently disclosed multiple BIOS security vulnerabilities that have raised concerns among users and cybersecurity experts. These vulnerabilities could potentially enable attackers to run arbitrary code on affected devices, posing significant risks to user data and system integrity. In this blog, we will delve into the […]
- Randy Yip
- June 2024
- Cyber Security
AnyDesk Faces Network Attack: Steps Users Can Take to Ensure Security
Introduction: In recent news, AnyDesk, a popular remote control software used by many individuals in Hong Kong, has been reported to have suffered a network attack. This incident has raised concerns among its users regarding the security of their information. Reports suggest that the program’s source code and signing certificates may have been compromised during […]
- Dr. Ken
- June 2024
- Dr. Ken's Tech Course
Exploring Excel 2016: Features, Tips, and Troubleshooting
Introduction: Excel 2016 is a powerful spreadsheet application within the Microsoft Office suite, offering numerous features and tools to help users manipulate data, analyze information, and create professional-grade reports. In this blog post, we will delve into Excel 2016, sharing its features, tips, and troubleshooting methods. Features and Highlights: Excel 2016 boasts several impressive features […]
- Dr. Ken
- June 2024
- Dr. Ken's Tech Course
Outlook for iOS and Android: Resolving the “An Error Occurred” Issue
Introduction: Outlook for iOS and Android has become a popular choice for users who require seamless access to their emails, calendars, and contacts on their mobile devices. However, some users have encountered the frustrating “An Error Occurred” message when trying to set up or use the application. In this blog post, we will delve into […]
- Dr. Ken
- June 2024
- Cyber Security
Cyberattack on AnyDesk: Ensuring Secure Access through Immediate Updates
Introduction: In our increasingly connected world, cybersecurity threats continue to pose significant risks to individuals and organizations alike. Recently, AnyDesk, a prominent provider of remote desktop software, experienced a cyberattack that has raised concerns among its user base. This blog aims to shed light on the incident, outline the measures taken by AnyDesk to address […]
- Randy Yip
- June 2024
- Cyber Security
Microsoft Data Breach: Employees’ Credentials and Passwords Leaked on the Internet
Introduction: In a shocking revelation, Microsoft, one of the world’s largest technology companies, has reportedly experienced a significant data breach that has exposed employees’ credentials and internal company files to the internet. Security researchers recently discovered an open and public storage server hosted on Microsoft’s Azure cloud service, which was storing internal information related to […]